We're here to help
Contact & Support
Need help with PartsPal? Whether you have a question, found a bug, or have a business enquiry — we'd love to hear from you.
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Support We Can Help With
We cover a wide range of issues and enquiries
- 🔐Account and login issues
- 🔧Vehicle maintenance tracker support
- 🔍Parts search problems
- 🗺️Mechanic finder issues
- 🐛Bug reports and technical problems
- 🤝Partnership and business enquiries
- 💡Feature suggestions and feedback
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Before Contacting Support
Help us assist you faster — please include:
- 💻Your device or browser
- 📝A description of the issue
- 📸Screenshots if possible
- 🚗Vehicle details (if related to parts search)
Contact Information
Reach us through any of the channels below
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Response Times
We aim to respond to all enquiries as quickly as possible.
Please allow up to 1–3 business days for a response depending on enquiry volume.
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About PartsPal
PartsPal is an automotive platform designed to help drivers across Australia manage vehicle maintenance, search for automotive parts, and connect with trusted mechanics and automotive businesses.
Thank you for supporting PartsPal.
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